- Which countries do you ship to? We currently ship within the Netherlands and to Belgium, Germany, Luxembourg, Spain, Denmark and Italy. Do you want to order from us and is your country not listed? Please contact us at info@supernovapatterns.com.
- What are the shipping costs? Because the shipping costs differ per order and per country, you will see the exact shipping costs during the ordering process. Shipping costs are free for orders over €150.00.
- What is your return policy? Does the delivered item not meet your expectations? Returns are no problem. You have up to 14 days after receiving your order to return items at your own expense.
- How can i pay for my order? You can choose from the following payment options: Ideal, Credit card, Apple pay, Paypal, Bancontact, SOFORT banking, Giropay, KBC/CBC, Belfius Direct Net, Klarna Pay Later and Klarna Pay Now.
- When do you ship? We ship the order within 3 working days.
- I have a question! You can reach us by emailing info@supernovapatterns.com, send a message trough Facebook or use our Contact Form.